TRAINING AND ASSESSMENT PROFESSIONALS

PROFILES ASSESSMENTS

The Profile XT™ is a multi-purpose assessment used for selection, coaching, training, promotion, managing, and succession planning.

Step One Survey II® is a pre-employment screening tool that measures integrity, substance abuse, reliability, and work ethic.

Profiles Sales Indicator™ is a tool for selecting, managing, and training salespeople.

Profiles Performance Indicator™ measures five key personality factors and their impact on seven critically important aspects of success in business.

Profiles Team Analysis™ makes team building both challenging and rewarding.

Profiles Checkpoint 360™ Competency Feedback System is a powerful professional development tool, that positively impacts an individual's growth and career, and an organization's success.

Customer Service Perspective is a tool for making sure everyone in your company is on the customer service team.


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Medical CEU Training Programs

The medical personnel industry has grown increasingly more complex. Desk personnel (secretaries, clerks, etc.) are required to operate complex computer systems. The hospital depends on accurate coding and data entry in procedures from patient registration to insurance claim filing.

Hospital specific training includes ICD-9 coding, SMS, and transcription to allow coding technicians to more fully understand the coding process. We also offer a computer-based OSHA training course for all employees that fulfills the annual OSHA training familiarization requirements.


Insurance Coding

The purpose of this training is to train desk personnel to complete registration for fee-for-service plans, for Medicare, Medicaid, and Veterans' Affairs patient level insurance plans, and for private hospital health plans. CBT and web-based versions are also available.

Recommended class length: 8 - 12 hours. Groups of 8 - 15 are suggested.


EAD Registration

The purpose of this training is to train desk personnel to complete insurance computer enrollment scenarios loading new patients into the system.

Recommended class length: 24 hours. Groups of 8 - 15 are suggested.


Coding for International Classification of Disease (ICD-9)

The purpose of this training is to allow desk personnel to locate and enter data on the correct medical codes by locating the term in the index and confirming the code in the tabular list.

Recommended class length: 40 hours. Groups of 8 - 15 are suggested.


Shared Medical System (SMS) Training

The purpose of this training is to allow desk personnel to use the SMS Registration Booklet to properly register new patients, make appointments, and complete orders for patients on the Personnel Management Computer system.

Recommended class length: 24 hours. Groups of 8 - 15 are suggested.


Medical Terminology

Educates desk and para-professional personnel on medical procedures, terminology, and laboratory practices so that they will understand the various coding requirements for medical processing. Courses include medical terminology, confidentiality rules, and outlines of most common procedures.

Recommended class length: 8 - 12 hours. Groups of 8 - 15 are suggested.


Perioperative training for Registered Nurses

This course teaches patient care for surgical patients, preparation for surgical procedures, principles of communication, problem solving, adult education, and time management in order to provide holistic care of the surgical patient. It includes both classroom and clinical training.

This course includes 40 hours of classroom training followed by 160 hours of practicum.


Fetal Heart Monitoring

FHP is a two-day standardized workshop that teaches the application of essential fetal heart monitoring knowledge and skills in intrapartum nursing practice. It includes nursing interventions, ausculation, interpretation of tracings, and other related skills in didactic and skill sessions.


Natural Rubber/Latex Allergy: Recognition, Treatment, and Prevention

Several people have died as a result of Natural Rubber/Latex Allergy. At the end of this program, participants will be able to explain the difference between natural rubber/latex, synthetic rubber/latex, and other synthetic materials. They will be able to identify commonly used medical, dental, and consumer products that contain natural rubber/latex, and available substitutes. The types of human reactions as well as individuals at high risk will be readily identifiable. Prevention, accommodation, and management strategies for both health care and home settings will be discussed.

Recommended class length is 2 hours. Large classes can be accommodated.


Preventing Allergic Reactions to Natural Rubber/Latex

Workers exposed to latex gloves and other products containing natural rubber latex may develop allergic reactions such as skin rashes, hives, eye, nasal or sinus symptoms, asthma, and on rare occasions, shock. At present, scientific data are incomplete regarding the natural history of latex allergy. This program features a discussion of the types of reactions to Latex; the levels and routes of exposure; identification of who is at risk; and diagnosing and treating latex allergy.

Recommended class length is 2 hours. Large classes can be accommodated.


The Role of the First Assistant in By-Pass Surgery

The role of the first assistant is paramount in Cardiac By-Pass Surgery. In this program, a clear and concise description of the surgical anatomy is followed by an experienced first assistant providing an overview of the by-pass pump and how it operates. Detailed descriptions of the role of the Surgical Tech as First Assistant are provided.

Recommended class length is 2 hours. Groups of 8 to 12 are recommended.


Medical Spanish for Healthcare Workers

Healthcare workers learn key phrases to assist them in conversing with Spanish speaking clients.

Recommended class length: 16 hours minimum depending on ability of the student. Groups of 5-20 are suggested.


Tuberculosis

Tuberculosis remains the number one health problem in America. In this program, a clear and concise description of the etiology, symptoms of both classical and atypical manifestations of the disease process, treatment methodology, and preventive health recommendations are presented by a healthcare professional who is internationally certified in infection control.

Recommended class length is 2 hours. There is no limit on the number of participants.


Hazard Communication (HAZCOM)

On a daily basis we are exposed to potentially dangerous chemicals and substances without our knowledge. Awareness is important not only because of the individual chemicals but also because of the potential for dangerous interactions. HAZCOM covers the "right to know" law. This presentation by a Board Certified Occupational Health Nurse Specialist includes hazardous materials commonly used in the community as well as the workplace, how to understand and apply the Material Safety Data Sheet (MSDS), and how MSDS applies to each of the chemicals found in the work environment. Participants will leave with a new and deeper understanding of the HAZCOM laws, their relationship to the Clean Air and Water Acts, protection of self and the environment, and why all of this is necessary.

Recommended length of class is 4 hours. Participation is limited to 50 to allow ample time for questions, answers, and demonstrations.


Ergonomics

Reengineering, right-sizing, downsizing are all buzz words common to our everyday life. People are asked to do more with less on a daily basis. As change in the work environment takes place, employees need to think of fitting the task to their body to perform the work -- rather than fitting their body to the task. Ergonomics deals with decreasing repetitive trauma and thereby lessening the incidence of Carpal Tunnel Syndrome, DeGuinneres, head, neck, and back pain. A Board Certified Occupational Health Nurse Specialist will demonstrate ways of adapting and changing the work area to safely meet your needs.

Recommended class length is 2 hours. Participation is limited to 100 to allow ample time for questions, answers, and demonstrations. This class can also be presented at the workplace with hands on consultation with the instructor.

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